Sphere Las Vegas Returns & Exchange Request: What You Need to Know
If you or your guest need to make a sphere ticket change or refund request for an upcoming Sphere Las Vegas performance—such as Postcard from Earth etc—you’ll need to complete the official sphere Returns & Exchange Request Form. This internal-use-only form allows Sphere representatives to review your request for consideration. Here’s how the process works and what details are required:
📋 How to Submit a Sphere Vegas Request
To initiate a sphere return or exchange, fill out the request form completely and accurately. An agent will evaluate your submission based on Sphere’s policies. Note that all decisions are at the sole discretion of Sphere Entertainment Group, LLC.
📝 Information Required in the Sphere Vegas Request Form
| Section | Required Information |
|---|---|
| Show Information | Name of show (e.g., Postcard from Earth) Day-of request: Yes/No Request type: Exchange |
| Order Details | Original Order Number (e.g., XX-XXXXX/NEV) Original Show Date & Time |
| New Show Date & Time New Order Number (if applicable) | |
| Company Info | Company Name (if applicable) Agent First & Last Name Agent Phone & Email |
| Guest Info | Guest First & Last Name Guest Email Address |
| Request Reason | Reason (e.g., Ticket time too close to door time) |
| Ticket Quantity | Number of tickets to refund or exchange |
| Order Amount | Total dollar value of original purchase |
| Purchase Type | Direct purchase or other |
| Document Upload | Supporting documents (e.g., receipt, screenshots), optional |